1. DATA CONTROLLER
In accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR), we inform you that the personal data you provide will be processed under the responsibility of:
Data Controller: XXX
Trade Name: Lobera
Tax ID (CIF/NIF): XXX
Registered Address: XXX
Email: XXX
2. DATA WE COLLECT
Depending on how you use our website, we may collect:
Identification data: name, email address, etc. (via contact forms, newsletter subscriptions, or support queries).
Technical data: IP address, browser type, access times, pages visited (via cookies).
Any other data you voluntarily provide via forms or communication.
We do not request or process special categories of data (e.g. sensitive personal data).
3. PURPOSES OF PROCESSING
We process your personal data for the following purposes:
To manage your queries and requests.
To send newsletters or commercial information, only if you give explicit consent.
To improve our website, services, and user experience through analytics.
To comply with legal obligations.
4. LEGAL BASIS
The legal bases for processing your data are:
Consent (Article 6.1.a GDPR): for sending newsletters, contact responses, and cookies.
Legitimate interest (Article 6.1.f GDPR): for basic analytics and site functionality.
Legal obligation (Article 6.1.c GDPR): if data must be kept due to a legal requirement.
You may withdraw your consent at any time.
5. DATA RETENTION
Your personal data will be kept for as long as necessary to fulfil the purpose for which it was collected or until you request its deletion. We may retain it to comply with legal obligations.
6. DATA SHARING
Your data will not be transferred to third parties, except:
If legally required.
If needed to provide services through processors (e.g. email marketing providers, hosting, analytics), under strict data protection agreements.
We do not transfer data internationally outside the EU without appropriate safeguards.
7. YOUR RIGHTS
You have the right to:
Access your personal data.
Rectify inaccurate data.
Request its deletion.
Request restriction or opposition to processing.
Data portability.
You can exercise your rights by writing to us at: XXX@email.com, with a copy of your ID.
If you feel your rights are not respected, you may file a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es
8. SECURITY
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk.